Reference

menara 188 Privacy Policy For Your Account Data

Our Privacy Policy gives you a clear view of how menara 188 handles account details, wallet activity and device signals when you use the mobile browser or desktop…

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menara 188 menara 188 Privacy Policy For Your Account Data
PRIVACY CONTACT

Get Privacy Policy Help Through Account Support

If a privacy question affects your login or wallet record, start from the support contact route shown in your account area and include the email or phone detail attached to the account. We ask for only the details needed to locate your request. This helps us separate a DANA receipt question from a request to access, correct or remove personal data.

Team online

Account contact route

Use the support contact displayed after account access for a Privacy Policy request. Include your registered phone or email, the subject of the request and any relevant reference without sending your password.

Wallet record check

For DANA, OVO, GoPay or QRIS records, give us the payment reference and date shown in your wallet. We use those details to locate the matching account entry before discussing it.

Access assistance

If a privacy request is blocked by login trouble, tell us which device path failed, such as mobile browser or desktop browser. We may ask for an account step to confirm ownership.

DATA PRACTICE

How We Handle Your Account Data

We keep this policy practical: the account details needed for phone verification, wallet matching and security checks are handled separately from ordinary browsing signals.

Account collection

When you open an account, we collect the contact details and phone verification result needed to identify your account. We do not need your password in a support message or privacy request.

Wallet matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can be linked to an account record for status checking. We use the reference to resolve the specific payment event.

Mobile browser signals

On an Android or iPhone browser, we may receive browser, operating system, language and session details. These signals help identify a broken session or unusual account access without reading unrelated device content.

Cookie choices

Cookies can preserve your signed-in state and remember necessary page settings. You can inspect, restrict or clear cookies through Chrome, Safari or another browser, though some account functions may then require another login.

Security controls

We use account verification and access checks when a request involves personal records. If you ask for data connected with Live Casino or Crash Games activity, we may confirm ownership before disclosing it.

Retention requests

You can ask what personal data we hold, request a correction or ask about deletion and restricted use. We assess the request against account needs and legal duties, then explain the applicable result.

Privacy Policy Questions About Your Account

These Privacy Policy answers focus on the actions Indonesian account holders usually need: checking stored data, changing a detail, understanding cookies and contacting us about wallet or game records. If your question concerns eligibility or access, the answer depends on local law and the account details available to us.

The menara 188 Privacy Policy covers account details, phone verification, wallet references, device signals, cookies, security events, retention and requests to access or change personal data.

We record the relevant DANA or QRIS reference so a payment status can be matched to your account. We use that record for reconciliation, support and security checks, not for unrelated purposes.

Use the privacy contact route shown in your account support area and identify your registered phone or email. We may confirm ownership before preparing a response about the data connected with your account.

Yes. Send the requested correction through the account support contact and explain which field is inaccurate. We may ask for an account step or phone confirmation before changing a personal record.

Cookies can keep your session active and retain necessary page settings. Your browser can block or clear them, but you may need to sign in again and some account functions may not operate as expected.

We retain personal data for the stated account, security, support or legal purpose. When that purpose ends, we assess the record for deletion, restriction or continued storage required by applicable duties.

Yes. It applies when you reach the account through a mobile browser or desktop browser, including device and session signals used for security. Access or eligibility depends on local law.